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Frequently Asked Questions about Storage Sidekick Remote Access
Can my employees and
managers all access Storage Sidekick?
There is no limit to the number of people that can access Storage
Sidekick from any computer in the world. You will need a router
at your main location and a high-speed Internet connection on
both the server computer and the client computer(s) to make this
work. Please see the section called “Accessing Storage Sidekick
from Remote Locations” in the user’s manual to learn more. You
will be able to set up user login IDs and passwords for each
user that will be accessing Storage Sidekick. By default, the
software program allows access by any one registered user at any
given time. To allow more than one user in the program at a
time, you will need to purchase additional user licenses. Please
note that a client computer connecting to the server via an
Internet connection will not be able to access program reports.
What is the cost to
use Storage Sidekick Remote Access?
Remote Access is a free feature included with Storage Sidekick!
If you wish to have more than one user accessing the program
simultaneously, additional user licenses are $299.00 each. Also, you will need to configure your router
to access Storage Sidekick using an Internet
connection. If you are not able to do this yourself contact
Walter Jovel at (516)214-7663 or
who will remotely configure your router for a fee.
How many network computers can
access a single server?
There is no limit to the number of users that can access your
server computer. Keep in mind that the program automatically
limits the number of people in the program at one time to a
single user. If you need more users to access the program
simultaneously, you can purchase additional user licenses.